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Multiple problems listing on Etsy..
Hi, I've been on Etsy for about 10 years and for the most part the listing process has gradually gotten better, but there are a handful of issues that have gotten worse or haven't been resolved. Here are some of the problems I've had in the past few weeks, I don't think I'm alone with these problems (?) but maybe there are work arounds that I'm unaware of.
1. It's so frustrating trying to make the thumbnail picture the right size. It just never stays the way I had adjusted it. I now try to take a picture that will fit into the space without adjustment. This has been a problem for me for years and it hasn't ever gotten any better, if anything it seems worse.
2. Over the past few weeks I've had multiple videos within the listings be replaced with another sellers listing video (?) no idea how or why this has happened. I have over 500 listings, and there probably others that I haven't caught yet.. I don't know how to prevent this from happening. The last one I caught was a bracelet I listed and the video was replace with a Christmas wreath for a door.
3. Today I noticed the 'Materials' used in the listing form were removed if there was a single listed material. The listings I sell are sterling, and if that was the only material used in the item, that was the only material I listed. I don't know when this happened, but I think the work around for me would be to add 'Silver' as a second material.
4. I wish I could rotate a picture within the listing form, this would make life easier...
Sorry, just needed to vent...

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Re: Multiple problems listing on Etsy..
Lots of annoying things that need fixing. Etsy always says they are "working on it". I would report the video thing...that has happened to others.

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Re: Multiple problems listing on Etsy..
@OldMexicoSilverShop I don't know what kind of device you are using for your listings but I use a PC. I have never had a problem editing my photos to size as my PC has a "built in" photo editor. It is not like "Photoshop" or those type programs but does the basic work. I simply edit my photos to the proper size BEFORE inserting them into my Etsy listings. voila! done! I do not mess around with Etsy's "thumbnails" and all that . Sometimes I will miscalculate a bit and chop off the edge of something. If it is barely a corner I let it go. If it messes with the entire photo I may have to re-edit but that rarely happens.