Multiple Customers Having Trouble Purchasing Items

In the past two days, 3 different customers are having problems purchasing some of my listings.  So far, it has been 3 separate listings.  They have the items in their cart and they are asked to choose the options which they already have and they can't move past it to purchase the item.  Is anyone else having this issue?

What I've had to do is ask them to remove the item from their cart and I've sent them a different listing which they are then able to purchase.  It is very frustrating because these are the 3 customers I know about and I'm not sure how many others there could be.

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Re: Multiple Customers Having Trouble Purchasing Items

@CarolinaHats   Other recent reports of this - seems to be an issue with the app the Buyers are using.  Try the solution in this thread -

https://community.etsy.com/t5/Technical-Issues/BUYERS-CANNOT-ADD-ITEMS-TO-THEIR-CART/m-p/140439523

 

* If you come back here after editing, let us know which listing, so we can test for you!

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Re: Multiple Customers Having Trouble Purchasing Items

I have tried to buy supplies several times this week and some go through and others don't.  I get an "Oops" and it will say there are not enough items available when the listing clearly states there are the number of items I have selected available.  This has happened several times lately. 

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