In my Orders and Shipping area of the dashboard, when I open a delivered listing, Etsy shows this at the top of the page.
Orders up to $250 are eligible for Etsy’s Purchase Protection program. To qualify, you’ll need to meet all the requirements, including:
Shipping this order within your stated processing time
Adding valid tracking info or using a label purchased on Etsy
Carefully packaging every item
Link: (Check all program requirements)
When I click the link Etsy offers it sends me to a page that has this text at the top of the page. Nothing else on the page.
"upstream connect error or disconnect/reset before headers. reset reason: connection failure"
And this happens no matter how many attempts are made to view the link Etsy wants sellers to see. Maybe they really don't want you to know about this valuable feature you pay for.
Honestly I don't know how to trust Etsy with anything anymore as there are so many discussion topics with so many technical mistakes. It seems like we would be better off seeking a new Chief Technology Officer. The current one just isn't doing a satisfactory job. IMO