RueDeLouvain
Conversation Maker

Mobile View: Shop icon showing in the wrong place

The shop icon, normally top right hand side of the shop home page next to the shop name,  it is now appearing in the middle.  It has moved to above the shop name. As there is not enough space there, the icon is plastered half over the shop banner, looking very strange. I see this on mobile (iPhone ios 16) and also when using mobile view in my browser (Firefox on Mac Air). In the browser desktop view, the lay out is normal.

I don't know how long this has been the case, I have noticed it about ten days ago. It looks like an unfinished website now.

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FuzzyDetails
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Re: Mobile View: Shop icon showing in the wrong place

Hey, Etsy, hello?? Same question, thanks for posting.

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FuzzyDetails
Inspiration Seeker

Re: Mobile View: Shop icon showing in the wrong place

And what is with these cute-sy bylines under our shop name now? oy

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Re: Mobile View: Shop icon showing in the wrong place

These have been around for the better part of the year. nobody really like them, lol.

https://help.etsy.com/hc/en-us/articles/4411944634775-What-are-Etsy-Community-Ranks-and-Badges-?segm...

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Re: Mobile View: Shop icon showing in the wrong place

I wondered the same thing myself - how can we move it?

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Re: Mobile View: Shop icon showing in the wrong place

Go back to the old app and you'll see it the old way..

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RitasBin
Inspiration Seeker

Re: Mobile View: Shop icon showing in the wrong place

This a real problem on a MAC, the iPad is easier to navigate.  The fonts are so large that I can not navigate on the page when trying to refund.  I hope these new changes are being reviewed.  I have to go back and forth with my devices for one order and thought that it would be corrected.  Please help Etsy!!!! The busy season is approaching and I don't have time for this!

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HarmonyandHumor
Inspiration Seeker

Re: Mobile View: Shop icon showing in the wrong place

Did you ever get a response to this and how to fix it? My icon appears fine on the etsy desk top version but not in Etsy seller or the Etsy buyers app. It appears on top of the banner. thanks

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Re: Mobile View: Shop icon showing in the wrong place

Hi I have just uploaded a new banner at the correct size and the icon is sitting on top of this.  Can someone please tell me how to fix this

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