Missing video in listing

[SelenaJewelryBijou]

Missing video in listing if viewed as a buyer. Came from another browser - also there is no video in the listing

Maybe it was moved again and I can't find it? I scrolled through all the listings - no video

In the Shop Manager there is a video in the listings, but buyers do not see it

[SelenaJewelryBijou]

It's working!

[SVGRox]

Possible more Etsy testing in the live environment and creating these anomalies

[SelenaJewelryBijou]

I'm tired of their testing and bugs I just want to work, and not check what Etsy changed there today, not waste time on support. By the way, today I could not contact the Etsy support chat for 3 hours (I'm a star seller).
The chat did not have a button to connect with an agent and select a topic. Then, after 3 hours, the "connect with an agent" button appeared and after 4 attempts I was able

to contact him. Half a day gone...

[ArtDollsbyJD]

@SelenaJewelryBijou It is not working.  If you have featured listings it works.  It doesn't work in the listing. So compare your featured listing to the listing and you will see the video does not work. 

Thais has been an issue since lat week.

As far as problems and bugs and changes, though I get tired of them too, I just muscle through as best I can.

[SelenaJewelryBijou]

like everything is working. Selected random listings

[Duckwells]

My experience, I contacted cs about my missing videos.  They had me clear my cookies and reboot my Mac.  It worked so give it a try