Missing processing times technical issue

[KilianCellarDoor]

Yet again my star seller is down for missing processing time which is not correct and which they have acknowledged as a glitch in a series of help emails which just told me they had a glitch and nothing is being done.  Another month and another incorrect stat on my star seller - why introduce a mandatory system which is not supported by the data collection done to create the stats?  Anyone else have this?

[BagmakerSupply]

@KilianCellarDoor: "Anyone else have this?" Unfortunately this is an on going issue that has been reported numerous times in this forum where some orders "lose" their processing time.

There is a November 2022 response ("solution") from an Etsy Admin to this issue at https://community.etsy.com/t5/Technical-Issues/Missed-star-seller-due-to-apparently-missing-processi...

Why this is a Star Seller metric when you should not be able to publish a listing without a processing time is a mystery.

I don't believe that the underlying data has ever been corrected for anyone experiencing this issue.