All my info on my listing is missing. All you can see is my Title, Where its shipping from, arrival date and cost.
I have no description of item, shipping cost and policy, and ect...
Does anyone else have this problem?
Scroll down past the reviews and you will find it there. Totally stupid, but another Etsy test!
You're right! That is totally stupid. I have people messaging me for descriptions and sizes.
I think this test is a big fail.
What platform are you using: app or website?
Are you sure the description has not been moved to the bottom of the listing page? (there's another test going on)
Website. I found it. Thanks for the help.
Same problem with mine …all listing info. Is missing…
As Glitterama stated, scroll past reviews and it’s there.
I'm having the same issue this morning! I have a Windows PC and I use Chrome. So frustrating! ALL of my information is missing.
Just Scroll to under the reviews. Worst place to put that info. Hope they change it back real soon.
Oh, I couldn't find it either and got a bit nervous. I never thought to scroll down that far. I hope it moves back up to the listing itself.
Therein lies the problem:
" I never thought to scroll down that far."
Neither will the buyers................
Same here. Never expected that.
You have to scroll all the way to the bottom--which is incredibly ridiculous. Etsy.. please take note that our descriptions need to be viewable/findable easily!
Please move this information to the top portion, below the item, don't make people scroll--people don't even know to scroll, they think the information isn't there.
Now what does this tell us. We are Sellers on the site and WE can't find the Description. Yet Buyers are expected to. Absurd.
Finally found it at the very bottom, which is the worst place to put it!! I hate when Etsy "fixes" stuff that was never broken. So ridiculous! Now I'll be getting messages from people asking questions, because they won't be able to see a description. So frustrating
Why change something that is working well! The description was just where it should be- buyers will not scroll down and find it- they will just move on. Please please please return the descriptions to where they were and where they should be!! This was a very poor decision by someone who has not thought this through.
Scroll down on the page... believe it or not... that's where it is now. Under the reviews... the customer has to scroll down the page to see it.