Hi everyone: I recently opened a new shop. A friend of mine informed me this morning that when she used her computer and clicked on one of my items in search and then clicked into my shop, she only saw 9 listings instead of 17. 8 listings were not visible. I tested this on both my PC and Mac and she is correct...but this is only happening when you click on certain listings - not all. Anyone else having issues like this.
Were they the listings with the word f-ck in the thumbnail and title?
Swear words are allowed, but they should be tagged as mature content and the first thumbnail image should be edited so it is suitable for all audiences. Etsy's rules on how to list mature items are here:
https://www.etsy.com/uk/legal/policy/listing-mature-content-correctly/242665462117