Missing Listings

I created a draft listing this morning which vanished, despite clicking the 'save as draft' button without issue. Then minutes ago I published a (different) draft listing, which isn't showing up as an active listing, despite the active listing count in my shop going up from 59 listings to 60. Anyone else experiencing this? 

Labels (1)
Translate to English There was a problem fetching the translation.
3 Likes
12 Replies

Re: Missing Listings

Just noticed the same. I thought I was getting crazy, so I created another and the same...all lost

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
mrmaskmancom
Inspiration Seeker

Re: Missing Listings

Same here! May be a bug

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Missing Listings

Are they in the Deactivated Listings folder?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ACertainFeel
Conversation Maker

Re: Missing Listings

There seems to be a delay happening with items showing as newly listed. It says "moved to active" but still not showing after 30 min.

NOT inactive or deactivated. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Missing Listings

Also experiencing this issue. Tried to list an item from drafts and it's not posting, as well as renewed an expired listing and not posting. Sounds like a bug!

 

UPDATE: listings are starting to go up again now!

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
OneEyeCatStudio
Conversation Maker

Re: Missing Listings

 

This is good to know, thank you.

And a little scary. I wonder what they are doing?

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Missing Listings

Yes I am also having the same trouble. 

I contact our Ibot and followed the instructions about clearing the browser(s).

I cleared my Chrome Cookies (I am told Chrome is the best browser).  I have tried to save the same draft again and just like you the draft doesn't save even though there was a notice that came up on my screen the the listing was updated.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Missing Listings

It has to be very recent.

Earlier today I drafted 3 listings and after I took my pictures I loaded them and all went well.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Missing Listings

I am on chat with support about the same issue. I renewed 7 listings no problem, then the next three say they have been moved to the active folder, but nothing. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Missing Listings

Yes, I am dealing with an identical issue. Twice now I've copied a current listing to use in creating another - updated images, description, tags and all, but when I pressed "Save As Draft", it disappeared. Nowhere to be found. I attempted a second time using a different current listing, with an identical outcome - it disappeared. Definitely a glitch somewhere! I'm hoping they turn up as I spent a bit of time on the first rewrite. 

 

Post note: I recall this sort of issue disappearing act last year sometime. It was suggested to switch browsers which I did from Chrome to MS Edge.  ???????

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ACertainFeel
Conversation Maker

Re: Missing Listings

Mine just showed up in active after a delay. It never technically "disappeared" as it was always in Draft even after I activated. Hopefully everyone's will now show up too. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
AtlasOriginsCo
Inspiration Seeker

I can't save new drafts

When I try saving a copy of another listing it does not work

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.