Messager: new test?

[#1]

Anytime I go te refund a customer (as of today) I get a new tab called messenger underneath messages. It brings up a weird screen that shows all my unread messages and a tab that says "we're trying  out some changes  in messenger for admin" When I click leave feedback it wants me to log and says "you need access"

Just a bug or is anyone else getting it?

[TheMonogrammedPrep]

Oh my goodness, all of my messages are replied to. I have had a 100% reply rate since the begining of Star Seller.

Now its showing that I have 111 messages that are unread!

When I click on the leave feedback, or see whats new button... it takes me to google docs and then says I don't have permission to view, what is going on??

[CalendulaHandmade]

An orange dot on messages and it turns out to be ones I’ve  already answered. Now we have to check and make sure there isn’t a new message in there that needs a response. One more thing to waste our time I guess. This sure feels like Etsy is looking to creating a new headache for us.

[TagTeams]

Hope This Helps: I clicked on the 1st one & used my down arrow to speed scroll thru all of them...knowing I'd already answered each one previously.  It made the orange number disappear.

[CleverCreationsUK]

Messenger has now gone from my screen.
I assume they have pulled the plug !

[TagTeams]

Same.

[KristenLovesClaire · Accepted solution]

Hello! Kristen from Etsy here.

We recently identified a display issue in our messaging system. We apologize for the confusion. We are working on improving this feature for our members, and we plan to roll this out over the coming months once the experience is improved.

Thank you for your understanding.