Message took 2 days to get to me!

So I have been asked by Etsy to log a technical issue here. Anyone else have this problem?

I log into my shop this morning to see a message so I go in and respond straight away to only notice that the message was sent 2 days ago! I'm thinking that's impossible as I am in my shop every day for hours a day and only in it 10 hours ago

Message from Etsy says its possibly a technical issue and will not effect my message response % rate! that's rubbish, as I lost my star seller in my other shop a few months ago due to this exact issue as this glitch happened to 3 of my messages over a space of a few days and as that shop does not receive many messages it totally tanked me.

 

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