Message Response Rate Incorrect

[PaigeDevlinJewelry]

Hello--

Does anyone know how I can change my message response rate? It currently states that seller typically responds within "one month" but I always reply within a few hours to 24hrs maximum. The incorrect response rate looks so bad for my business! I have no idea why it is stating this either. Any thoughts for how this can be remedied? Thanks!!

Paige

[TheVintagePineapple]

You can't change it.  Many sellers have reported that same problem over the years.   Here's a recent OP about it:

Re: Message Seller says "Typically responds within... - Welcome to the Etsy Community