Message Boxes

[NormandyKitchen]

Hello Etsy

Firstly, thank you for all you do.

Secondly, replying to messages. The message you are replying to is almost impossible to read (on desktop)- there is only a small letterbox that can only contain two lines above the message you are writing, to see what has been said before. I know you have put a message to alert folk to SCAM messages which has reduced the area which you can use but can you possibly make the previous message bigger? I have taken a screenshot but can't post it anywhere.

[CraftyCornishMaids]

the message reply box has two feint lines bottom right, you can click and drag on them to expand the rows you can see

[ifrogcrafts]

I'm having the same issue. Yes, one can enlarge the reply area, but it's very hard to read the message that is received. 

[CustomMadeStuff]

This is happening to me too.......it's very annoying. Also, to see the previous messages better, click on those faint lines to make the reply box SMALLER......this slightly expands the previous message box.

Also, it's made even worse by the ETSY message about "replying to a new customer"......when that pops up (and cannot be closed) good luck seeing the message that was sent to you. 

This doesn't happen to me in Chrome.....only MS Edge (or whatever Internet Explorer is called these days).

Etsy....please fix this.

[PillowDetails]

I'm still seeing normal size messages on both the apps, as well as the mobile browser version.

Are others having issue with their apps?  Because yes, I see the issue on my laptop - very annoying.

[EightMileVintage]

I have to reduce my page display size to 80% and then I can read all of the previous message. But what a PITA.

[PupnikLeatherDesign]

yes I have the same problem - very frustrating!  Etsy please fix! 

[VintageSignBoutique]

HI i also have the same problem any instructions how to correct thanks

[NormandyKitchen · Accepted solution]

Thanks ETSY looks like it's back to normal!!