Made a sale but showing 0$

Not sure what’s happening but I see a sale with the item chosen by customer but it says 0$ on the revenue board 

any idea? Did the customer payment did not register, it’s been few hours already 

not sure what’s happening to do

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Re: Made a sale but showing 0$

Did the sale appear in your order section? if not then the payment is still processing or failed

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Re: Made a sale but showing 0$

It must be still processing 24 h later 

I think I’ll cancel the sale and ask the customer to order again, 

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NanaLetha
Inspiration Maker

Re: Made a sale but showing 0$

Looks like your last sale was Oct 1st.

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Re: Made a sale but showing 0$

If it's in processing, you would not be able to cancel it anyways, @ZamArtisan .

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