Hello Etsy Team,
Our shop just missed one criteria i.e. 95% shipping but if you look at it you have calculated it wrongly because the two orders which are not showing tracking number are our local orders and that is why we delivered them manually so there is no point of tracking number. Can you help us correct this because with this error in your algorithm we missed becoming star seller.
From the star seller information:
”What if I offer local pick-up or delivery for my items?
At this time, orders that don't have tracking because they are delivered or picked up in person will be considered dispatched without tracking, and will not meet the Star Seller criteria for dispatch.”
Hi,
Thank you very much for pointing me in right direction. Appreciate your help.
From the star seller information:
”What if I offer local pick-up or delivery for my items?
At this time, orders that don't have tracking because they are delivered or picked up in person will be considered dispatched without tracking, and will not meet the Star Seller criteria for dispatch.”
@SatvikWebstore : This is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).
If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling and https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...
Will local pickup orders be part of my evaluation for a Star Seller badge?
All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.
This also applies to delivery orders.
Hi,
Thank you very much for pointing me in right direction. Appreciate your help.