The Live chat button is broken - Window opens, but "Can't load messages" is displayed, and "tap to retry" does absolutely nothing. On Windows and Android.
Obviously, a technical glitch.
Suggestions for contacting Etsy?
Browser or app?
both
@pbClocks Another Seller posted the same problem 2 weeks ago.
https://community.etsy.com/t5/Managing-Your-Shop/Star-seller-chat-not-working/m-p/147836468
There was nothing under Technical issues, hence why I posted it here for hopefully Etsy to look into.