I don't think Etsy chat reps are aware that Listings is down. I was told to try some basic troubleshooting tips which did not work, so I let them know that it is being brought up in Forums and I'm not the only one experiencing this. Hope to see it back up soon, fingers crossed.
@hellorosepaperie Yes, Several Threads about this. Here is a recent Announcement from Etsy.
https://community.etsy.com/t5/Technical-Issues/FIX-IN-PROCESS-Listing-page-in-Shop-Manager-displayin...
All my listings disappeared as well.
Mine is down to. Hope its fixed soon
@AdivaJewels @StoneEffectsMD Look up a couple posts.
Add me to the list. Very frustrating when you're trying to actually work!
Taking way too long to fix. Getting ridiculous now. People are trying to work!!
I guess that explains why I can't edit anything, and mine are also gone from the listing manager (just checked)
My whole listings page is blank.
They should all be back up now!
Yes
Too bad the chat reps don't check the announcements before they answer help calls.
chat reps are AI
Check all your listings ... this glitch erased all my edits I did yesterday ... I had to re-edit everything again just now. Grr...
I too have been having issues with the listings page. It was taking a very very long time to upload new photos yesterday evening, The page was blank this afternoon and now back to not able to upload photos again.
9/28/2023 - 3:59 p.m. ET - now I can't renew an expired listing. It's a holiday print I just got back in stock so it's been sold out for a few weeks - now the page just goes blank when I try to hit the renew button.
<bangs head on desk>