Listings are NOT showing any shipping information.  Anyone else see this?

Re: Listings Have NO Shipping Info!

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Snort.

Well, Thursday is almost like Friday...

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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@leinweberstudio *snort* ... I literally just spit coffee on my screen after reading your comment, LOL!

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Re: Listings Have NO Shipping Info!

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@leinweberstudio   Thanks for the smile. I needed that.  After all this glitch is not a good one at all.  Major bummer. 

I can use the smiles so thanks again,

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JustMeToo
Community Maker

Re: Listings Have NO Shipping Info!

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I don't have shipping rates listed either.  No wonder sales are down this week.  I was blaming it on the election.  I was interested in something on etsy this morning and didn't purchase because I couldn't find the shipping rate.  I thought it had been done intentionally by the seller (which just put me off)!  Way to go, etsy at killing sales!  You would think after having the site for 19 years, you would have figured it all out.

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TBQSC
Community Maker

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@JustMeToo -- "perfect" ... what's that?  LOL!  Definitely not something you'd ever find on Etsy, that's for sure!

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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Sure hope this is figured out soon ... I certainly don't shop this way, nor would I ever expect my customers to do so either!

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thewoollydog
Conversation Maker

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For goodness sake etsy  what on earth is going on!!! nearly every day something is wrong on this site, but this is just self destructive... what numpty is playing around on a keyboard there? 

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TBQSC
Community Maker

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Oh, I didn't know today was April 1st!  Yep, that totally explains it ... not!!

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Re: Listings Have NO Shipping Info!

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@TBQSC   It's an early Christmas present for us hard working sellers.  It's just a major bummer. 

Sorry this camel is not feeling too happy at the moment.   

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Re: Listings Have NO Shipping Info!

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I did have a sale this morning at 8:30 Pacific time.  I was just reading the forums and saw this situation.  So I checked my shop and a few others just now and I don't see any shipping price.  Please don't let this be a new feature of Etsy.  I always look at the shipping price right after I look at the item price.

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Re: Listings Have NO Shipping Info!

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Same here.  No shipping info. showing, until it's added to cart.

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TBQSC
Community Maker

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I don't even see it in the cart!

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Re: Listings Have NO Shipping Info!

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In the cart it's not underneath the item price, but in a separate spot a bit down.

At least that's the way it shows for me.

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Re: Listings Have NO Shipping Info!

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Wow, that's bad!

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NanaLetha
Inspiration Maker

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@KMBankston  I can see the item details in your shop using my iMac and Firefox.

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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I was wondering about that ... trying a different browser ... Chrome vs Edge, nothing changed.  And viewing on my iphone, there are several blue & black "placeholders" where it should say shipping info (I think).  This is just getting weirder by the minute!

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GlitteramaCrafts
Conversation Maker

Re: Listings Have NO Shipping Info!

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Pretty sure this is illegal in the EU & UK so hopefully it's a glitch.  I'm sure someone who knows for certain will chip in.

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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Ooh good catch @GlitteramaCrafts

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JustMeToo
Community Maker

Re: Listings Have NO Shipping Info!

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@TBQSC   I'm using Chrome and I don't have shipping rates showing either.  I would never hit "add to cart" without that information, and I don't think many others would either.  I want to make informed purchases.

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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@JustMeToo yep and even Etsy says "transparency is key" ... therefore ANY & ALL information pertaining to a listing should be CLEARLY visible to all buyers so they can make informed decisions, without having to add to cart first!

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timelapse
Conversation Maker

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@TBQSC - "even Etsy says "transparency is key"

 

Best laugh I have had all week!

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TBQSC
Community Maker

Re: Listings Have NO Shipping Info!

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@timelapse at this point, all we can do is laugh ... it's the only way we can get through all the sh*t Etsy continually throws at us!

<pooper scooper to the rescue>

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ChillwolfArt
Conversation Maker

Re: Listings Have NO Shipping Info!

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Thank You for the weird Heads Up. After your post, I went into one of my listings. Sure enough, no Shipping Price to be found. Under Item Details, there is a blank space.  I then went into my Shop Mgr. > Settings > Shipping Profiles (because you never know); but that appears to be left alone. I then went into Listings (to check if my Profiles were still assigned to my items, because you never know:) Still there. *(desktop computer, Chrome).

I hope this is fixed soon, because this couldn't come at a worse time.

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ChillwolfArt
Conversation Maker

Re: Listings Have NO Shipping Info!

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ETA: Delayed reaction here, there is no Contact Seller (I didn't notice first time around).

I don't know anymore. There is a new Announcement (push for connecting to Square, just like the push for the App with all of its glitches). But there are just too many issues, with Support being practically non existing.

Back on track here. Sellers shouldn't have to check and re-check their listings to make sure parts (vital parts) aren't missing from one day to another. Can't blame that on the election or the economy. There comes a point when continuous tinkering (and glitches which most certainly follow); enough is enough.

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Re: Listings Have NO Shipping Info!

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@ChillwolfArt   Good catch.  I didn't notice that either.

 

Someone is playing with this again.  Wish the old CEO had never given the staff free reign to do whatever they want when the want.  Soemtimes their little changes are a major bummer. 

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