Listing photos will not upload the last several days

Is anyone else having problems uploading their listing photos this week.  I am using a notepad and an Iphone 13 pro.  I have tried all the suggestions to no avail.  Does anyone know what is happening or a correction?   Input would be appreciated as I am at a loss if this is on Etsy's end or mine.  I have done thousands of listing and have never had this problem so my shop is at a stand still till I can figure out a fix.  Thanks!

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
15 Replies

Re: Listing photos will not upload the last several days

Are you trying to use the app? If so, can you instead log on via a web browser and see if it works that way?

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Listing photos will not upload the last several days

Yes I am on the app.  I will try a web browser. 

I appreciate your suggestions- thank much- fingers crossed!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Listing photos will not upload the last several days

Yes, it can load on a web browser.  Many thanks!

Do you think reloading the Etsy app on my Iphone would make a difference?  I sure miss the convenience of adding listings while out and about. 

I am very grateful for your help.

 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Listing photos will not upload the last several days

@theglassfeathernest glad it worked on the browser! I am not sure if removing the app and reinstalling would work, but it's worth a shot.

The seller app can be glitchy, and it seems the photo loading problem is happening often. I had a problem last week when adding a video - it just wouldn't go, but it worked through the browser.

Translate to English There was a problem fetching the translation.
0 Likes
ChillwolfArt
Conversation Maker

Re: Listing photos will not upload the last several days

Hi, I listed and uploaded photos quite a bit yesterday, with no issues *(desktop computer, Chrome, Windows 10). I didn't list anything today.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Listing photos will not upload the last several days

Thanks for the input.... I will give my desktop a try with Chrome.  

Translate to English There was a problem fetching the translation.
0 Likes

Re: Listing photos will not upload the last several days

I can't upload today.  My latest listing was completed yesterday on the app and today I wanted to replace 2 photos.  I deleted 2 and then tried to upload the replacements.  Have not been able to all day. Using newer I phone - I ve never had a problem before - in fact I loved using the app compared to using my camera and computer.  Was so easy - until today.  Now my listing is missing crucial photos and I have more listings to do but am waiting for this to be resolved.  Someone else posted here that they were also having challenges all week.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Listing photos will not upload the last several days

Have you had any luck getting this issue resolved?  I am still having issues uploading from a notepad.  Thanks for any updates on fixing this.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Listing photos will not upload the last several days

I had issues yesterday (using the app) and had to load each photo one at a time for them to "take".

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Listing photos will not upload the last several days

Sorry to all having issues.  I thought mine was resolved when I refreshed the app but today, I am having the exact same problem.  I wish Etsy tech would fix this problem on the apps.  I purchased a notepad so I could work on the go and the last week it is useless.  This thread is marked "success" but its not really.  Going back to uploading photos is a lot more work than it has to be.  If there is indeed a problem with the apps, Etsy please let us know it is on YOUR end and when it might be fixed. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PhotosByVasanti
Inspiration Seeker

Re: Listing photos will not upload the last several days

Is there a way to inform etsy of this technical problem?

Translate to English There was a problem fetching the translation.
0 Likes

Re: Listing photos will not upload the last several days

I am going to try the one photo at a time for now.  Also, I tried a new approach.  Instead of starting a listing new, I copied a pre-exiting listing and had no problems adding photos listing 5 at a time.  For now, I am not even worrying about videos.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PhotosByVasanti
Inspiration Seeker

Re: Listing photos will not upload the last several days

All my  listings are having problems. I had created duplicates using existing listings and saved them as draft. I have not tried uploading to the original listings. Before tonight i never had a problem uploading several photos at once. Now I cannot upload even one photo. How can I contact etsy about technical problems?

Translate to English There was a problem fetching the translation.
1 Like
PhotosByVasanti
Inspiration Seeker

Re: Listing photos will not upload the last several days

I am using the browser (googlechrome). Tonight I am unable to load photos in to my listings. Not sure why. The photos are within size limits of etsy. I have not uploaded photos on the app ever.

Is anyone else having this problem tonight?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Listing photos will not upload the last several days

I've been having the same problem for over two weeks. Even one at a time won't upload. I'm on the same device I've been using for two years. I've checked by loading my photos on other apps and have had no problem. I can't find another post that's recent about this problem except yours. 

So, what's up, Etsy?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.