TheVintageCoral
Inspiration Seeker

Listing issue

Hi

I listed 2 vintage French enamel kitchen utensils yesterday and did it the way I always have for 4 years. Now when I go on to my shop to make adjustments to the listing I can't as I get a message saying Sorry, this item is unavailable in your region.

Does anyone know why?

I have created another listing since I did the utensils and its fine!

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies
NanaLetha
Inspiration Maker

Re: Listing issue

Is there a knife in the listing?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
TheVintageCoral
Inspiration Seeker

Re: Listing issue

No, a ladle and a strainer. 

Translate to English There was a problem fetching the translation.
0 Likes
Amaradorn
Community Maker

Re: Listing issue

I suspect Etsy (bots) thinks it's a knife for some reason. Knives are restricted in the UK. 

Maybe try adding different photos (perhaps holding the handle) so it doesn't look like a knife. IDK - I'm just guessing here. Something in the listing is triggering the restriction.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
TheVintageCoral
Inspiration Seeker

Re: Listing issue

That's probably what it is as I called them 'Vintage French enamel utensils' when I listed them first. I'll probably just cancel the listing and photgraph them again as you suggest.

Thanks for your help.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PollyRed
Inspiration Seeker

Re: Listing issue

Hi not all knives are banned in the UK I have sold personalized wedding knives and servers in the UK for years but I tried to create a new listing yesterday and I am getting the same. Tried Etsy support but they kept quoting their policies to me (they policies day that kitchen utensils are allowed) Its really annoyed when it is allowed under their policies but the bot says no!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.