Please can you check my shop (VintageBy Gaslight) renew listing dates. I think the date range filter is not working properly.
I always use the manual renew but find 174 listing dates are now dated between 4th August to 30th August 2023. I feel sure that some at least should have expired prior to the 4th August. I would never have added 174 items in the same month so something is very wrong. Please can Etsy rectify this bug so I can make sure my shop is as it should be and pay any monies that may be outstanding to date .
Kind regards, Marie Kaye
Etsy will not respond to you in the forums.
@VintageByGaslight: As mentioned, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts). You can open a support ticket through Dashboard > Community & Help > Contact Us
Thanks for your helpful response. I have already tried Etsy contact and got nowhere. Can't use chat as button won't work. Just sent round in circles.
The least recent (sorted by most recent and going to the last page) is listed as Apr 4th, which would expire Aug 4th.
Appears to be working correctly.
Thanks for your reply but sadly, it's not working correctly as I have not added the huge amount of listings at the same time that end on the same day! I just want this to be sorted out.
My expiration dates on my Expiration: soonest first says February 28, 2021
ETSY TECHNICIANS, will you PLEASE fix the dates on our listings, PLEASE?????