Listing Wrongly removed -Etsy Human supprt please!

[dirtydawgz]

Can someone please help me from Etsy. Not sure why there isn't a phone option anymore? I sent an email about a listing that was removed and I feel it has been removed in error. Of course the email was probably AI generated and is of no help to me. Can someone from Etsy support (an actual human) please contact me? I never received an email about what the violation is. i make handmade dog collars so I'm not sure why it says I was going against creativity standards.

[TreeTreasuresCanada]

I can't help you contact Etsy but, perhaps, can shed some light on the reason your item was removed.  When I look at your sold items, there are blank spots at the end of the pages.  This usually means that an item(s) has been taken due to Intellectual Property issues.  That is, someone filed a take down, DMCA, notice.  Is it possible that the fabric used for that particular item was for personal use only?  It's also possible that someone copied your listing and it is on another site.  Do a reverse image search for the item(s) and see what turns up.  If you can determine why your item was removed, you're better able to either rectify the problem or to show Etsy the steps you have taken against any copycats.

P.S.  I love your collars.  Any dog would be proud to wear one!

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.