Apologies if this has been asked before but at the moment my daily payments seem short and I cant figure out why. I know that revenue does not include my postage fees however in recent days I have noticed that postage I charge does not seem to be added to my balance? I can see item sale price minus etsy fees but the postage never shows. Could this be an Etsy issue. I have tried support in the past but wanted to try here first if anyone has experienced this. Thanks for reading
Look at the order. You will see the shipping fee is included there. Look at the total amount of the order. Then go to your shop payment account, and you will see the total order amount there( including the shipping fee buyer paid you ). Then you will see each Etsy fee deducted from your total order amount.
So for example a transaction today at £9.98 has £1.53 of fees yet my balance has only increased by £7.15 instead of £8.45. Any idea where the other £1.30 maybe as I can likely apply that thinking to my other transactions then.
The shipping fee is included in your total sale amount. I forgot to add- the sales tax or any tax is on your order total too, but Etsy takes that and pays it to the tax authority. That may account for your 1.30.
Revenue takes into account the whole order price, it does not take into account the fees, taxes etc, also take into account any renewed listings as well.
