Listing Problems

[VintageFoggy]

Is anyone else getting the following when trying to use the new awful listing tool....I can't send a screen print but I am getting the following....

Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support.

This happens after 3 to 5 successful listing. Switch to the old version and everything works well. I have spoken to Etsy and to be frank got no where fast....

Help!

[FreakfurFunhouse]

This happens to me as well, seemingly out of nowhere! Try as I might I can't replicate the error whenever I please, it seems totally random. My fix to this issue was just using the old form, because anytime I switched to it, I never had issues updating my listing. I only experience it with the new form. I'm sad to see the old form is going away before this issue was fixed.

[callistesvintage]

Happening today and there is no old form to switch too.  VERY FRUSTRATED

[GreatStuff80]

I was still able to switch to the old form this morning. No idea whats ever what Etsy is going to do with this mess. smh 

[JMOldeVintage]

The old listing form was available early this morning (6:30 am ish)
When I checked around 11:15 am or so, the option to use the old one was gone. 
I'm in the US on EDT (Etsy time).

[GreatStuff80]

I've had all kinds of issues for over a week, much worse last 2-3 days. Support says use old form. And what do we all do when the old form is gone tomorrow? What a mess. 

[RENPECKEDFARMHOUSE]

May I ask how you got the old form back?   I do not see a blue bar anywhere on my screen.  Your help would be appreciated.

[ChillwolfArt]

@RENPECKEDFARMHOUSE  Hi, This is in regards to your question re: the Old Listing Form. We can no longer get it back; frankly, that's a bummer. I'm Seasonal, and last Fall when listing, I had the option to select "Switch back to the Old Listing Form" (which I chose every time). I also provided reasons as to why I switched back. But approx. a month ago, Etsy eliminated the Old Listing Form, which obviously isn't good for those who are having trouble with the New Listing Form.
I don't know what to expect when I reopen in a few weeks (as I've not yet used the New Listing Form). But I hope I won't have issues with it. If I do though, I won't be able to list here.

Hope this helps.

[FindItInTheAttic]

Not sure if you are trying to duplicate or relist a previous listing but I think the only way it works is to copy your old listing and then make your changes.

[OneEyeCatStudio]

Why roll something out that prevents sellers from listing items?
I guess the same reason they use bots that prevent long time, honest sellers from listing bestsellers.

If Etsy keeps shooting themselves in the foot like this they will not be ambulatory much longer.

[BrimstoneHillDesigns]

"Formageddon"...

[FabioMcMustache · Accepted solution]

Hello, and sorry to hear you're experiencing issues; we’ll need more details to investigate further, and you'll find troubleshooting tips outlined here in the help center. We also encourage you to reach out to us directly so we can collect more specific information from you too. Here’s a quick checklist of what details to include in your message to Etsy Support for the quickest resolution:

• Screenshots of any error messages or unexpected behavior you’re seeing.
• The browser you’re using, whether you use the Sell on Etsy app or Etsy.com, and any actions or workarounds you’ve already tried.
• Any pertinent details like order numbers or links related to your question.

Thank you!

[GreatStuff80]

Contacting support has gotten me nothing but "use the old form". I see many other sellers saying the same thing. Troubleshooting has been no help and I'm tired of wasting my time trying to do workarounds, etc. when it's Etsy's job to make the forms work ! 

[VintageFoggy]

I'm fed up of sending this information.

Etsy.com

Can't add the screen print to this message but has been sent on at least 3 occasion.

Tried various browsers. Edge Google etc. All latest versions.

I am probably losing trade as I can'ty list.....

Please help me.....

[TheCraftyLittleBug]

@VintageFoggy no one in this forum can help. We're all sellers. Etsy employees don't bother reading our posts. If they do they don't even read your post, they just copy and paste a generic reply to contact support. Case and point, in this very post, you said you can't print screen then ModFabio says to send a print screen.

Ridiculous, really...