Label ISSUES STILLLLLLLL

Honestly Etsy you make it sooo difficult. Why are we on day 5 of trying to print shipping labels? You punish us for not being on time shippers but show no haste in fixing these types of issues. This is crazy. So frustrated with the lack of attention to these details that make running our business vital. We are pushed into only printing labels through YOUR system and yet YOUR system does not work. How long is this going to continue? For the amount of money we pay to be on this platform you truly need to get it together.

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NanaLetha
Community Maker

Re: Label ISSUES STILLLLLLLL

I bought and printed 2 mailing labels about an hour ago with no problems. Maybe it's a browser issue. I use my desktop and Safari.

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Re: Label ISSUES STILLLLLLLL

Same. I'm using a laptop and Google Chrome browser. I have not had any interruptions in being able to purchase and print labels. I did proactively set up a new pirateship account that was linked to my Etsy (my old account is used for my other business and I didn't want the wrong card accidentally charged for an Etsy shipment, hence new account) when I saw the posts, so I'd be ready in case I did have issues, but so far I've bought labels almost every day since the issues started being reported. 

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Re: Label ISSUES STILLLLLLLL

Had a conversation with ETSY customer service on Friday and they said there were tech difficulties printing labels. I can print then sometimes and sometimes I can't . This is an ETSY issue!

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Re: Label ISSUES STILLLLLLLL

No issues here.

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CloesCloset
Conversation Maker

Re: Label ISSUES STILLLLLLLL

Just used Pirate Ship....

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Re: Label ISSUES STILLLLLLLL

I had trouble (on desktop) this morning, couldn't get into shipping label, went out to google and then back into Etsy and had no problem second time.

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Re: Label ISSUES STILLLLLLLL

I just finished printing 3 labels with no problems! 

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Re: Label ISSUES STILLLLLLLL

Just collected my cash back accumulated on the card I  use on PS and remembered another reason I  like them so much  besides great customer  service and no issues in the time I  have used them. It is like Etsy is trying to send sellers off to other shippers.

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Re: Label ISSUES STILLLLLLLL

I just bought and printed 25 Etsy labels, no problem.  I buy about 75 Etsy labels per week. Haven't run into any hiccups in a very long time. 

What kinds of issues are you having, @DeeanasDesigns ?

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Re: Label ISSUES STILLLLLLLL

If you're worried about shipping late, remember that you absolutely don't need to be buying labels on Etsy.

Don't let glitches on their site create policy violations for your shop.

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Former_Member
Not applicable

Re: Label ISSUES STILLLLLLLL

I printed a label yesterday with no trouble.  I have Windows 11 all in one desktop with Chrome.  No issues here.

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Jewels2at
Community Maker

Re: Label ISSUES STILLLLLLLL

Maybe time to delete cookies/history?

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Re: Label ISSUES STILLLLLLLL

There is still an issue with this. Happens to me every morning. I do notice that it is when I try to print more than 1 page of orders at a time, though it has happened when just trying to print page 1. One or two labels is never a problem, so it seems like some bug when a large amount of labels is being purchsed. I usually refresh the page, only choose 1 page at a time, and it will usually work. If it doesn't the first time, I refresh again. Shouldn't have to do this though. 

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