I’m new and It won’t let me create any new listings. What do I need to do?
Are you using the app or full site on desktop/laptop? Or browser on mobile device?
Mobile device
I’m using the app on my phone
Ahh ok that may be the issue. The so called "new and improved" app is not actually improved at all. It's very buggy and doesn't always work properly. Sometimes logging out then back in or even uninstalling and reinstalling may help but not always. I have never actually used the app to list an item so I have no idea how that works sorry.
Do you have access to a pc? If not then try logging into etsy on the browser on your mobile device and try listing there. If it doesn't cooperate then try copying a current listing then editing that.
My way around this…. (Which should Not ever Have to Happen ). Do everything but the pictures on the computer, then save as a draft. Then go to the app and upload pictures (I have an IPhone) This works for me anyway
Use the feedback option on the app to tell etsy about your bad experience and maybe eventually they will fix it.