Items showing sold out when I have stock available

[RobinsNestQuilts2016]

Clicking through several of my listings and when I view them as though a customer would, it says

Sorry, this item is sold out

[NanaLetha]

Post an example 

[RobinsNestQuilts2016]

https://www.etsy.com/listing/1755585869/fabric-5854-tales-of-peter-rabbit-blue?click_key=69be674b5bf...

[RobinsNestQuilts2016]

https://www.etsy.com/listing/1713324126/fabric-12-or-1yard-piece-5742-that?click_key=a23214e56e719d3...

[RobinsNestQuilts2016]

https://www.etsy.com/listing/1705912602/fabric-12-or-1yd-piece-5752-sand?click_key=66a2d99b7453692a7...

[NanaLetha]

@RobinsNestQuilts2016  They are all active and available to purchase. None show sold out 

[BlackSheepDyeworks]

@RobinsNestQuilts2016, @NanaLetha they all show sold out to me.  There were other threads about this recently, I'll see if I can find any.

[NanaLetha]

Maybe it’s a browser issue. I’m using Safari.

[BlackSheepDyeworks]

@NanaLetha, I tested 2 different browsers (one incognito), and they showed sold out in both.  But I didn't try Safari, and I'm not doubting you.

[RusticBucketsSouth]

I am on Safari and it shows sold out.

[BlackSheepDyeworks]

Here are a few recent threads on this issue.  Some have links to additional threads within them.  I'm not sure if any have solutions - it looks like a mod popped into at least one thread to acknowledge the issue, but you'll probably need to contact support.

https://community.etsy.com/t5/Technical-Issues/Listings-showing-as-available-on-the-shop-but-when-cl...

https://community.etsy.com/t5/Technical-Issues/Listings-are-Active-but-when-you-click-on-them-they-a...

https://community.etsy.com/t5/Technical-Issues/Help-All-items-in-my-shop-show-sold-and-my-customers-...

https://community.etsy.com/t5/Technical-Issues/Sold-out-gllitch/m-p/145856120

[CanningCrafts]

I see all links as sold out in 2 different browsers (Brave & Firefox) & also trying incognito. 

[Adorabilities]

They show as sold out to me as well.
Were the quantities set to more than one? That was the workaround when this was happening earlier.

[NanaLetha]

I just checked again. I see “ low stock” but not sold out.

[RobinsNestQuilts2016]

I'm using google chrome and it still shows them as sold out when you click into them. Is this a chrome thing, because alot of customers in the US google stuff? I can't just tell my customers they have to use a different web browser.

[CanningCrafts]

@RobinsNestQuilts2016  I tried multiple browsers & those items still showed sold out.

Have you tried editing the listing & republishing it? Just make a tiny text edit & see if that fixes it. The other day I had an item that didn't show the quantity drop down box. A customer was really confused & so was I!  I edited the listing & poof, the quantity drop down menu showed up on the listing. Etsy is glitchy! 

[BaggieAggie]

They show as Sold Out to me, too. I'm in the UK, and using Chrome on my phone (desktop, not app).

[TBQSC]

Chrome - Edge - Safari ... via PC & iPhone ... all say sold out!

[ZehOriginalArt]

They show as sold out in Firefox for me. Try changing the quantity to more than one as someone suggested, though you should not have to do this.

[RobinsNestQuilts2016]

OK, I went through the listings and editing didn't work. These listings I had the option of half yard or yard cut of fabric like I have on most of my fabrics. I went in and deleted the half yard cut that said sold out and that seemed to do it. I don't understand why it was doing this on some of my listings and not others, and shouldn't have to delete my variations for stuff to work. Very frustration.

[RobinsNestQuilts2016]

Thank you everyone for trying to help me out. I appreciate it.

[Adorabilities]

If the entire listing will show as sold out if one variation is actually sold out, that's a problem. Especially when there's no way for us to see if a variation has sold out except for going into each listing, one by one, and scrolling down to variations.

I'm glad you were able to fix it, though.