TopRailVintage
Inspiration Seeker

Items not appearing

I have recently learned that several people have followed my link to my shop and it says no items are available. I have checked settings, done a refresh on MY computer and still items are showing "no items available."  Is there currently a glitch that we are not aware of? This is concerning since I just put larger items on sale, and this will disrupt those sales. Has anyone else had this issue? I have reached out to Etsy, but reading comments on other questions/concerns I am not hopeful that I will get any answers. It is upsetting with all the fees I pay every month especially when I have a sale. I always wondered why sellers say they leave Etsy to have their own website or use other platforms. I love the convenience of Etsy and especially help with the shipping. I hope this is resolved very quickly. 

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Re: Items not appearing

I just put your shop link in my browser and it came up with all items showing if it helps.

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TopRailVintage
Inspiration Seeker

Re: Items not appearing

Thank you for looking for me there!

 

 

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Re: Items not appearing

Looked at your shop on the app, all ok, shows 143 items

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ACertainFeel
Conversation Maker

Re: Items not appearing

Something is going on. I clicked on link to your shop and it says 143 items at top, but if you scroll down it shows 135 of 135. I have done this with my own shop in the last week by clicking “See Your Shop on Etsy” (using the app) my total for sale is also different when I scroll down to the bottom. 

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Re: Items not appearing

I have a customer who messaged me late yesterday saying nothing is showing in my shop.  Hoping this issue is resolved.

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TopRailVintage
Inspiration Seeker

Re: Items not appearing

I have to wonder if Etsy was just being glitchy yesterday. That is concerning, but I guess I will need to extend my sale so I don't lose potential customers.

 

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Re: Items not appearing

I just visited your shop and it is showing me all 148 items that you have listed. 

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