Item Marked In Process When It's been Completed With Corjl

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I sold an editable digital invitation. I have it linked with Corjl where Corjl will send the customer the link for the invitation. It's showing up as in process when it should be completed. It won't let me go in and mark it complete without having to upload a file to the customer. I don't have a file to upload. What do I need to do to move this order to complete?

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Re: Item Marked In Process When It's been Completed With Corjl

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ModKenneth
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Re: Item Marked In Process When It's been Completed With Corjl

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Item Marked In Process When It's been Completed With Corjl

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Re: Item Marked In Process When It's been Completed With Corjl

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Hi, was there ever an answer to this? I also have my invitation linked to Corjl, but the order on Etsy is showing incomplete (even though the customer got the Corjl link).

The linked article unfortunately did not have the answer to this.

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LynnsLittleShop
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Re: Item Marked In Process When It's been Completed With Corjl

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I googled Corjl and see here is the link for help from them.

Corjl Seller Support

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Re: Item Marked In Process When It's been Completed With Corjl

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It does not appear to be a Corjl issue; it’s Etsy that is requiring that I still upload a file. @SaraMartinDesigns  did you ever figure this out? 

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Nolaandlu
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Re: Item Marked In Process When It's been Completed With Corjl

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I'm having the same issue and cannot seem to figure it out. Did it end up working for you? 

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ModKenneth
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Community Specialist

Re: Item Marked In Process When It's been Completed With Corjl

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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