Item Marked In Process When It's been Completed With Corjl

[SaraMartinDesigns]

I sold an editable digital invitation. I have it linked with Corjl where Corjl will send the customer the link for the invitation. It's showing up as in process when it should be completed. It won't let me go in and mark it complete without having to upload a file to the customer. I don't have a file to upload. What do I need to do to move this order to complete?

[BagmakerSupply · Accepted solution]

@SaraMartinDesigns: We don't use Corjl, but have you looked at https://help.corjl.com/article/127-how-to-connect-an-etsy-listing-to-corjl ?

[AlderwoodPublishing]

Hi, was there ever an answer to this? I also have my invitation linked to Corjl, but the order on Etsy is showing incomplete (even though the customer got the Corjl link).

The linked article unfortunately did not have the answer to this.

[LynnsLittleShop]

I googled Corjl and see here is the link for help from them.

Corjl Seller Support

[AlderwoodPublishing]

It does not appear to be a Corjl issue; it’s Etsy that is requiring that I still upload a file. @SaraMartinDesigns  did you ever figure this out? 

[Nolaandlu]

I'm having the same issue and cannot seem to figure it out. Did it end up working for you? 

[ModKenneth · Accepted solution]

Hello!

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