Hi, I am brand new to ETSY so still trying to find my way around how things actually work.
I was set up on the latest version for listing products and all was good for the first couple of listings however both yesterday and again today I tried to add a 3rd listing only to be told there they were unable to post my listing and to try again later or alternatively contact Etsy support (I have paraphrased that a bit as I can't remember exactly what was on the message). I found some information on this forum and made sure that I checked all the information on my listing but to no avail.
I then switched to the older version for submitting my listing and decided to provide some feedback just in case there is an ongoing issue or simply to let Etsy know in case other sellers where experiencing the same thing. When submitting my feedback it disappeared into a loop which I had to force a close on.
Anyway just wanted to let you know that switching to the older version worked perfectly. Based on my experience I wanted to let Etsy customer support know as potentially they are losing revenue. They may already be aware of course and may know of another work around other than what i discovered for myself, but I am struggling to find their email address. I shall keep searching of course but I just wanted to let you guys know that reverting to the old version may help with any issues you are having with the latest version.
I always move back to the old version. And when that annoying box pops up and asks me why I'm not using the new 'streamlined' listing page, I just say ... I use the old page BECAUSE IT WORKS for the most part. Very annoying that now you can't preview on either version.
What is the old version? I am using my laptop and I have been trying to add new listings for 3 days and I keep getting the message to try again later.
I use a desktop when adding my listings. By default it puts me on the new version but at top of the page I am presented with an option to deselect this version - hope this helps. Mark
Yes, I always go to the old version too, the new one is not intuitive at all, things are buried that were right on the page before.