Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

Is anyone else having this issue with your site on the Etsy App?

I pulled up my shop on the Etsy app and it is displaying my listings incorrectly. On the section that you can scroll down and through the listings, it is not showing all my listings or even the best sellers. Instead, it is repeating the same listing. In fact, I have only 1 listing for a certain item, and it shows that same listing 5 times in the scroll. That means that 4 of my other listing aren't being shown at all. 

 

 

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Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

@TwistingTreeJewelry 

Whenever the app gets buggy on me the fix is usually to uninstall and reinstall the dumb app. Maybe try that.

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NanaLetha
Community Maker

Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

@TwistingTreeJewelry  That could be just the way you are seeing it and not buyers. Do you have the latest version of the app?

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Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

@TwistingTreeJewelry: Since day one there have been reported issues of 'bad data' on the apps. This issue (and many others) all seem to be related to how and when the Etsy Apps synchronize or don't - that is why it sometimes works to log out and then log back in or delete and reinstall the app. These actions appear to force the app to get fresh data.

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Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

Hi there! Did anyone find a solution to this problem? My shop has 147 active listing but when you go to the Etsy and and click view shop it only shows 6 of my items. If I go to a web browser it shows all 147. Any help would be greatly appreciated! Ty

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Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

I'm having the same issue. I have 261 active listings but the app shows only 189 listings. Have you found a solution, or is the problem still ongoing in your shop?

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Re: Issue with Etsy App not showing all shop listings, repeating the same listing multiple times

No resolution. I have been deactivating/reactivating my listings everyday. They will disappear within 24 hours. 

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