Issue while adding GSTIN

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Dear Experienced Sellers,

 

I am unable to add GST number into my seller account, while adding I am getting error stating 'Looks like your GSTIN isn't active' but on official website of GST (https://services.gst.gov.in/) it is showing active. I have tried multiple time updating the GST however was unable to do so. Seeking someone's help and guidance for this. Please help me to add my GSTIN in seller account.

Looking forward to hearing from you.

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ModKenneth
Community Specialist
Community Specialist

Re: Issue while adding GSTIN

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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NomNomKawaiiCo
Inspiration Seeker

Re: Issue while adding GSTIN

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I have the same issue - my GST is active and working fine but they've disabled all my payment methods because they claim my GST is inactive. 

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FunFiestaInvites
Inspiration Seeker

Re: Issue while adding GSTIN

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Did this get resolved? I am facing the same problem.

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DeuxMeus
Crafty Poster

Re: Issue while adding GSTIN

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It sounds frustrating to encounter this issue with adding your GSTIN. Have you tried clearing your browser cache or using a different browser to see if that helps? Sometimes technical glitches can lead to such errors. Additionally, make sure that all details entered match perfectly with what's registered on the GST portal, as any discrepancies might trigger the error message. If the problem persists, consider reaching out to the customer support team of the platform for assistance. They may be able to provide more specific guidance. Best of luck, and I hope you resolve this soon!

Looking forward to your updates!

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Re: Issue while adding GSTIN

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Did anyone find solutions?

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ModKenneth
Community Specialist
Community Specialist

Re: Issue while adding GSTIN

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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