Is this a scam?

[PetPortaitsBySophieE]

Your order is pending confirmation on Etsy. Please verify the details below and confirm the sale.

Order Summary:

Item: Customised Pet Portraits

Price: £17.85

If you have any questions, reach out to our support team.

The price and item adds up to what it should but i’ve never sold anything on here before and it was asking for my card details when I pressed the link in the email?

[Adorabilities]

Yes, it's a scam. We don't have to confirm orders on Etsy.

[bradgoodell]

SCAM!

When you get a real sale, the sale will show on your dashboard.  The money will show in your shop payment account.  If Etsy ever needs anything from you, to confirm, verify, etc., they will put a notice on your shop dashboard.  Etsy will never send you a link via Etsy messages.  And all REAL messages from Etsy will be in your "From Etsy" section of messages.

[JackisJustVintage]

Scammers are relentless with new shops. Good thing you asked about it! 

[DougsVintageStore]

Do not click on that link. Research the stories here about what could happen if you do.

Sorry that as a new shop owner here you have to go thru the scammers attacking you.

Best of luck.

[ButterflyFeetDigital]

Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.