Is this a legit message from etsy?

Jump to solution

I received the message copied below.  Is this legit?

[REMOVED]

 

 

[REMOVED]

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Solution

Accepted Solutions

Re: Is this a legit message from etsy?

Jump to solution

Hi there, 

The message you have received is indeed legitimate. Should you have any specific questions, feel free to respond to it and our staff will help you out.

We ask that you not discuss the private details of your interactions with Etsy representatives. This point is outlined in our Community policy: https://www.etsy.com/legal/community

View solution in original post

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
5 Replies
JudyStalus
Conversation Maker

Re: Is this a legit message from etsy?

Jump to solution

Etsy runs tests like this regularly.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
LandKbeads
Conversation Maker

Re: Is this a legit message from etsy?

Jump to solution

Is the return email address something@something.Etsy.com? If so, it's from Etsy.

I also know that from time to time Etsy does ask specific sellers to test things for them and provide feedback. I also know that Etsy does use that survey tool: survey.alchemer.com.

.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Is this a legit message from etsy?

Jump to solution

@TodosSantosDesigns See the linked thread below, and remove the email you posted, as we are not allowed to post Etsy communications in Forums.

https://community.etsy.com/t5/Marketing-Your-Business/Contacted-by-seller-marketing-support/m-p/1401...

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Is this a legit message from etsy?

Jump to solution

You posted a live link to the non-disclosure statement and sign-up form. I could sign up now if I wanted to. I'm sure that's not supposed to be available to everyone. But I would love to participate in any prototype tests if I'm invited, ahem.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Is this a legit message from etsy?

Jump to solution

Hi there, 

The message you have received is indeed legitimate. Should you have any specific questions, feel free to respond to it and our staff will help you out.

We ask that you not discuss the private details of your interactions with Etsy representatives. This point is outlined in our Community policy: https://www.etsy.com/legal/community

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.