Is there a listing glitch going on right now?

I've tried to list an item twice tonight and both times was unable to. It seems to be something with the Category not "sticking" or updating to allow me to publish or complete my listing. I've wasted a lot of time and am not going to try any more tonight but I though Etsy should know so that it can be addressed. Very frustrating.

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CuriousityShop
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Re: Is there a listing glitch going on right now?

If you are on a laptop or computer, switch to the "Old Version" . That sometimes helps.

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SVGRox
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Re: Is there a listing glitch going on right now?

Try a different browser as well. If it doesn't work still it could be Etsy are carrying out a live test but I would contact Etsy support if this and the solution above don't work

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Re: Is there a listing glitch going on right now?

Same problem here. Tried on Chrome via desktop and the Sell on Etsy app on Iphone. Neither work, it’s impossible to update categories at the moment

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Re: Is there a listing glitch going on right now?

Thanks. I just tried again. Nope, categories are still not working. Did you notify Etsy support? 

 

I am going to do that now.

 

Thanks!

Carol

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PrimFun
Community Maker

Re: Is there a listing glitch going on right now?

I just did one and had no problem.  It listed the category right below the text box once selected.

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Re: Is there a listing glitch going on right now?

You need to switch to the old version of the listing form.  The categories sometimes doesn't show up there and tries to get you to start a new category but it saves without it.  You can then edit the listing and add it.  But the next item you list will have the working categories in the form.  This has been going on since Etsy started the new form and doesn't seem to be in a hurry to do anything about it.  Probably because all their programmers are busy working on the new gift guide.

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