Is anyone still having issues with the global and domestic pricing?

[MimisCrochetDen]

Hi,

I'm still having problems with the global and domestic pricing. On the page where I see all my listings and stats the prices are correct, but when I choose to go into a particular listing let's say to edit and scroll to the global and domestic pricing section, what I often find is both prices are the same at the domestic pricing. I live in Canada and sell to Canada and US, so the price for the US is shown at the domestic price. So if a US resident buys my item, he/she would be paying at my domestic price. I've been in touch Etsy many times over this and no resolution found. Anyone having this problem? And if so, has anything been done to fix it?

[cindylouwho2 · Accepted solution]

Last I heard it is still happening, and this is the only solution: https://community.etsy.com/t5/Technical-Issues/Domestic-and-global-pricing-change-not-showing-on-lis...
you have to reset the prices any time you make any sort of edit. 

[MimisCrochetDen]

Thank you cindylouwho2. I was just about to give up. It's really a shame we have this bug. They should have left the old listing setup.

[MimisCrochetDen]

Hi cindylouwho2,

I think I discovered an easy way to deal with it. It seems to work but need someone to try it to confirm. If I go into a listing to make a change, I also change the domestic price and then publish. It worked. You can change the domestic price even by 1 cent and it works. Can you try it and let me know if it works?

Thank you

[cindylouwho2]

@MimisCrochetDen thanks for that suggestion! 

I do not use domestic & global pricing so I cannot test it, though. 

[kallistiquilts]

I've been dealing with this for almost two years.  I'm in Canada and ship mostly to the US and I gave up editing my 800-ish listings a long time ago.  Workarounds are temporary with Everywhere Else prices reverting to Domestic eventually because there have been many previous threads regarding this topic and I have tried all of the suggestions. 

I have contacted Etsy many, many times and the previous time I was told that "honestly, Etsy knows about it but they're not working on it."  It doesn't take a team of software people two years to fix a known issue. 

I issue refunds if the overage is more than $5, but I'm starting to not issue refunds at all because I would have to do it multiple times per day and then respond to multiple messages about why I've issued the refunds . . . because customers are no longer receiving the reason for the refund and the personal note attached to their refund. 

The result of Etsy's negligence regarding these technical issues is shocking to me.  I've been on Etsy since 2008, the good old days.  If the website keeps going down this path, I may be compelled to close my shop.  It's crazy to me how many people don't discuss all of the technical glitches in the forum.  Maybe they're new?  Maybe their comments and questions get deleted?  I'm not a conspiracy theorist but it does occur to me that my shop will be demoted by leaving this "negative"/factual post.