Is anyone else having issues with orders processing?

For the past hour orders that are coming in have not processed and this is worrying to me, but to know there are others with this issue will be comforting 

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Re: Is anyone else having issues with orders processing?

Yes, I have 3 pending. I'm sure it will sort itself out soon.

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Trendymocks2u
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Re: Is anyone else having issues with orders processing?

Yes!  I have several sitting in “not paid” right now.  

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Re: Is anyone else having issues with orders processing?

Yes. 3 in a row for me now. This happens maybe 1x a month in a high volume store.

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Re: Is anyone else having issues with orders processing?

Yes, I have 4 in a row that are showing as "not paid".

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Re: Is anyone else having issues with orders processing?

Yes, I am experiencing the same issue. ''not paid'', "Payment Processing" message appears on orders within the last hour

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Re: Is anyone else having issues with orders processing?

Yes, just one pending for me within the past hour. 

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Re: Is anyone else having issues with orders processing?

Gonna assume the delayed banking holiday payments will have some issues this week....

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Re: Is anyone else having issues with orders processing?

Just began in the last 40 minutes for me. 10 or so until 12pm west coast time went through just fine.

 

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Re: Is anyone else having issues with orders processing?

One of the orders that was still processing has went through so that is a good sign!

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Re: Is anyone else having issues with orders processing?

Same for me, both repeat customers, one paid via paypal, the other one via apple pay, but another order just went through so not sure whats happening

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Re: Is anyone else having issues with orders processing?

I am also having this problem on my last 4 orders! One of them did go through after about 15 minutes but the other 3 still show as "payment processing". I reached out to support and they said it could be because of the holiday weekend.

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Re: Is anyone else having issues with orders processing?

Yep same here, this happened about a month ago too. 

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artapli
Inspiration Seeker

Re: Is anyone else having issues with orders processing?

14 pending.. 

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ChillwolfArt
Conversation Maker

Re: Is anyone else having issues with orders processing?

@artapli  Oh man, that is not good.  Come on Etsy! I hope they clear soon. When too many people are saying the same thing, there's a problem.

ETA:  Seller Shayla (above) posted Support told her it was due to the holiday weekend.  That shouldn't even make a difference.  Etsy expected this; they also have the Labor Day Sale.

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artapli
Inspiration Seeker

Re: Is anyone else having issues with orders processing?

They fixed so fast! I literally love Etsy

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Re: Is anyone else having issues with orders processing?

Same here, have 2 orders pending within the last hour!

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Re: Is anyone else having issues with orders processing?

1 just went through!

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Re: Is anyone else having issues with orders processing?

During the day, I had unfinished (pending) orders in my store as well. Even if some of my orders were paid, ETSY did not send an e-mail to the buyers for downloading (digital product). I manually mail my digital products myself.
If anyone knows what's going on, please write in detail.
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Re: Is anyone else having issues with orders processing?

Just had two orders disappear. 

 

Was chatting with the customer over the course of 2 days, wondering if they would order. Got no notification of order, saw it in the "order history" in the chat window. When I checked on my order dashboard, it was there processing, and then completely disappeared minutes later. Every other order has ended up processing today.

 

Got a screenshot of the order #, when I searched for it in my dashboard, it says no history of it.

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Re: Is anyone else having issues with orders processing?

Several orders stuck in processing. First one has now gone through so hopefully it’s a temporary glitch.

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VibeEnvy
Conversation Maker

Re: Is anyone else having issues with orders processing?

Are all these orders receiving the order processing emails?

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Re: Is anyone else having issues with orders processing?

Yes, I received order processing emails for all of them 

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nineteen27
Community Maker

Re: Is anyone else having issues with orders processing?

@VibeEnvy 

yes. 

they sent order processing emails.

i think it is some weird etsy glitch.

but all of my orders have processed now.

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Re: Is anyone else having issues with orders processing?

I’ve just had 2 new orders and they went through just fine.

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