Inform ACT (No Response in 4-5 days) from the Help Center on Tickets or my Phone Call

[CurryLeafPlantsUSA]

Hello,

My store has been put on "vacation hold" and I've yet to receive a response back after uploading my ID. 
Here is the ticket ID: #14032727

Can anyone help me here?! No response back from Etsy since last week. I called and emailed, when I called they said they would escalate for a manual review but nothing has happened!! 

[NanaLetha]

You can't call Etsy. If you did make a call, they were not Etsy.

[CurryLeafPlantsUSA]

Yes you can call Etsy... 

WHat's the other way to reach them, using the help center no response since I submitted the ticket 5 days ago.

[CraftyCornishMaids]

@CurryLeafPlantsUSA 

etsy does not have a number to call for support, they are numbers scammers set up,

you can go through help - contact us, and request a call back, so they call you, but you can't call them

from etsy.....

Don’t call phone numbers you may see circulating online, as they may not be legitimate.

[CurryLeafPlantsUSA]

Etsy has a request call back form. 

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[CraftyCornishMaids]

That is a call back, they call you,

you don't call them

they are very different

[NanaLetha]

Requesting a call back and you calling them are 2 entirely different things.