Incorrectly removed listings - policy violations

Over the past week 4 of my listings have been removed from Etsy for "violating policies". However, after triple checking ALL Etsy policies I believe that my listings have been incorrectly removed. My listings have been active on Etsy for several years with no prior issues and are a best seller within the community. I have tried to contact Etsy but I only seem to recieve automated responses. My Policy Violations page does not yet have an appeal option, the live chat is operated by AI which is almost entirely useless and Etsy have no phone number to contact. The only place I have managed to get any sort of information is from the support page where I have filed 3 tickets all of which have had the same automated response that tells me to refer back to the original email from when the listings were removed. This email is incredibly vague and does not actually explain why my listings have been removed and give me no option to contact further. My question is why have my listings actually been removed, a clear response would be appreciated rather than being told to refer to a policy which I believe to have NOT violated. Thanks in advance.

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Re: Incorrectly removed listings - policy violations

 

Did your titles, descriptions or tags contain any brand names?  That would be trademark violation in and of itself and your products would be considered counterfeits.  Etsy is cracking down on listings that had previously slipped through the cracks for many years. 

 

Your active listing says this:  "All fragrances similar to known high street brands are merely made to be reminiscent of them. Heavenly Scents do not own nor wish to infringe on their copyrights in any way. They are merely inspired by the brand fragrances."

 

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