EstheticEmily
Inspiration Seeker

Incorrect SSN - Suspended shop but able to post listings?

I accidentally put in an incorrect SSN when I set up my shop, then promptly fixed it. However, it still shows my shop is suspended even though it will allow me to post listings. I reached out to Etsy help a few days ago but nothing except the generic response. I was thinking of just making a new shop but I wanted to keep this shop name, so I am hoping to get it fixed soon-ish Has anyone successfully gotten through the Etsy and had their shop un-suspended from the SSN issue? Also, my shop won't show up when I search it (when not logged in).

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Re: Incorrect SSN - Suspended shop but able to post listings?

You cannot create a new shop with the same name.

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EstheticEmily
Inspiration Seeker

Re: Incorrect SSN - Suspended shop but able to post listings?

Yeah I know that which is why I was hoping I could resolve this

 

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