Incorrect On-Time Shipping Statistic

[CoastalFotos]

I marked my last order as delivered since I personally delivered the item to my customer's home.  Somehow, Etsy didn't register it that way, and so I was marked down for "Missing Tracking Info."  How do I correct this?

[BagmakerSupply · Accepted solution]

@CoastalFotos: Unfortunately, there is nothing to correct. If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

This also applies to delivery orders.

[CoastalFotos]

Thanks, BagMaker Supply, for the quick reply!  I didn't know this rule exists.  🤨

[SugarTaffySoap]

@CoastalFotos   Aside from what was mentioned, if you're interested in becoming a Star Seller you can read about tracking in your Shop Manager dashboard under Star Seller, there's a Q&A you should read. Part of it says:

"Adding tracking to all physical orders is one of the criteria for Star Seller if you’re in the US. If you mark an order as complete without adding tracking, it does not meet the requirement for Star Seller. "