MorienArts
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In person order shows up twice

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I had a fairly successful in person event yesterday and in general the Square integration worked great. However, one order was duplicated on the Etsy side. Fortunately the customer was only charged once, but it is throwing off my stats.

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ModAngie
Community Specialist
Community Specialist

Re: In person order shows up twice

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: In person order shows up twice

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Is there a benefit to doing this? It seems like it's just Etsy taking a cut of a sale they had nothing to do with because you sold the items in person yourself. It is possible to accept payments via Square without having to go through Etsy?

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Re: In person order shows up twice

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@FeltInMyHeart It's totally possible to accept payments via Square without going thru Etsy! This is how I've been doing it for 15 years now. 

 

ETA: Whoops, didn't see the old date. 

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CampbCrochet
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Re: In person order shows up twice

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This happened to me today. Did you have any resolution? I want to make sure the customer wasn’t actually charged twice. 

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PrimFun
Community Maker

Re: In person order shows up twice

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@CampbCrochet   This is an old thread.  Best to create your own.

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ModAngie
Community Specialist
Community Specialist

Re: In person order shows up twice

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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