FairyAndPoodle
Inspiration Seeker

Impossible to ship

This is just amazing. I push a button to "Complete order" and what do I get? A message to enter my "ships from" address, so I can use Etsy labels, which I'm not going to use. Without any other option. And what's funny - that st***d list with "*required" information even doesn't have my country in it to choose from!!!

So what now?

Etsy requires me to enter tracking for shipped orders and forbids it at the same time?

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Re: Impossible to ship

Someone said they could complete it via the app?

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Re: Impossible to ship

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Re: Impossible to ship

I don't have an app, nor a device to put it on.

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OneEyeCatStudio
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Former_Member
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Re: Impossible to ship

I saw someone else say that you have to scroll all the way down and choose that you are using your own.

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FairyAndPoodle
Inspiration Seeker

Re: Impossible to ship

No, there's only 16 countries in that list.

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Re: Impossible to ship

@cindylouwho2  Not sure if you'd seen this thread.

While I can understand a new popup for etsy label countries when completing orders, I absolutely don't understand a popup in a non etsy labels country, not allowing mark as complete when their country isn't in the list to setup etsy labels.

 

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Re: Impossible to ship

@CappuccinoLace I understand it as really, really bad coding. 

That's how I understand most of Etsy, of course LOL

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Re: Impossible to ship

Sounds like yet another Etsy test. We just processed our shipments just like always - no popup and we do not use Etsy labels. Firefox browser on a Linux desktop.

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