mendusastoneart
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IBAN does not match expected format. anyone solved?

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It asked me to verify my account. When I wanted to upload a receipt, I filled my IBAN number that I entered before, but " IBAN does not match expected format." I'm getting a warning. I couldn't solve it at all. I emailed etsy 3 times and there was no response. especially from turkey can anyone solve it?

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ModJose
Community Specialist
Community Specialist

Re: IBAN does not match expected format. anyone solved?

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Hello! We're sorry to hear you're experiencing issues with your verification process. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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WoodenCatto
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I remember had have the same problem (german iban), it was something like miss out the spaces or anything like that. i tried it like 10 times

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Re: IBAN does not match expected format. anyone solved?

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How frustrating! I've had that before on other websites.

it might be spacing between numbers, or check that you didn't leave a space BEFORE the first character.

Or the letters in the IBAN... make sure they are all capitals.

OR sometimes it is just a problem with Etsy, that they will fix in a few hours. Several times I have been going crazy repeatedly trying different ways to make it work, then I finally walk away and come back 2 hours later, do the exact same thing... and it works first time. Sometimes it's not what you are doing, sometimes it's the website itself that has the problem. Good luck ! 

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mendusastoneart
Inspiration Seeker

Re: IBAN does not match expected format. anyone solved?

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yes the same. 

etsy finally accepted me, but now I think they're going to adopt me.

 

  • Screenshot of Mobile banking  (x)

     

  • Deposit / Withdrawal Slip /Void Cheque (x)

     

  • Deposit / Withdrawal Slip /Void Cheque supported with a Bank Letter  (v)

     

  • Money Transfer Site Statement (not official bank) (x)

     

  • Credit cards (x)

     

  • Photo of physical Bank Statement (v)

     

  • PDF (electronic copy) of Bank Statement (v) 

     

  • Official Bank Passbook (v) 

     

  •  IBAN proof Document (v) 

     

    x: no.   v: yes
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RenkolaDesign
Inspiration Seeker

Re: IBAN does not match expected format. anyone solved?

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Merhabalar,

Siz çözebildiniz mi? Dün aynısı yollamışlar

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Re: IBAN does not match expected format. anyone solved?

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hello! I solved the problem.
- Last 6 months receipt pdf
- Investments screenshot
-Screenshot of sending/receiving money to 1 person
-Credit Card screenshot
-Mobile banking screenshot
I combined all of these into a single PDF and finally got accepted.🥳
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Aysecrochets
Inspiration Seeker

Re: IBAN does not match expected format. anyone solved?

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Sorunu nasil çözdünüz acaba Ödeme ayarlari konusunda bende çok sıkıntı yaşıyorum iban konusunda da ayni uyarıyı veriyor 

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IconicDreamscape
Inspiration Seeker

Re: IBAN does not match expected format. anyone solved?

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merhaba sorunu çözdünüz mu aynı şeyi yaşıyorum bende?

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Re: IBAN does not match expected format. anyone solved?

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No they didn't, their shop was shut after their first sale just under a year ago

you will be better off starting a new thread

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IconicDreamscape
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Re: IBAN does not match expected format. anyone solved?

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sorunu cozemediler mi?

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Re: IBAN does not match expected format. anyone solved?

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No they didn't, their shop was shut after their first sale just under a year ago

you will be better off starting a new thread.

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Re: IBAN does not match expected format. anyone solved?

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Copy and paste your IBAN from your bank statement because often the 1 looks like l and the 0 looks like O.  The IBAN is the long one with letters and numbers and the BIC is a shorter number. 

 

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rezacraftsman
Inspiration Seeker

Re: IBAN does not match expected format. anyone solved?

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I have the same problem at the moment, and I just emailed support about it. Hopefully they will answer soon! 

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ModJose
Community Specialist
Community Specialist

Re: IBAN does not match expected format. anyone solved?

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Hello! We're sorry to hear you're experiencing issues with your verification process. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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