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It asked me to verify my account. When I wanted to upload a receipt, I filled my IBAN number that I entered before, but " IBAN does not match expected format." I'm getting a warning. I couldn't solve it at all. I emailed etsy 3 times and there was no response. especially from turkey can anyone solve it?
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Hello! We're sorry to hear you're experiencing issues with your verification process. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Betreff: IBAN does not match expected format. anyone solved?
I remember had have the same problem (german iban), it was something like miss out the spaces or anything like that. i tried it like 10 times

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Re: IBAN does not match expected format. anyone solved?
How frustrating! I've had that before on other websites.
it might be spacing between numbers, or check that you didn't leave a space BEFORE the first character.
Or the letters in the IBAN... make sure they are all capitals.
OR sometimes it is just a problem with Etsy, that they will fix in a few hours. Several times I have been going crazy repeatedly trying different ways to make it work, then I finally walk away and come back 2 hours later, do the exact same thing... and it works first time. Sometimes it's not what you are doing, sometimes it's the website itself that has the problem. Good luck !

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Re: IBAN does not match expected format. anyone solved?
yes the same.
etsy finally accepted me, but now I think they're going to adopt me.
- Screenshot of Mobile banking (x)
- Deposit / Withdrawal Slip /Void Cheque (x)
- Deposit / Withdrawal Slip /Void Cheque supported with a Bank Letter (v)
- Money Transfer Site Statement (not official bank) (x)
- Credit cards (x)
- Photo of physical Bank Statement (v)
- PDF (electronic copy) of Bank Statement (v)
- Official Bank Passbook (v)
- IBAN proof Document (v)

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Re: IBAN does not match expected format. anyone solved?
Merhabalar,
Siz çözebildiniz mi? Dün aynısı yollamışlar

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Re: IBAN does not match expected format. anyone solved?
hello! I solved the problem.
- Last 6 months receipt pdf
- Investments screenshot
-Screenshot of sending/receiving money to 1 person
-Credit Card screenshot
-Mobile banking screenshot
I combined all of these into a single PDF and finally got accepted.🥳

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Re: IBAN does not match expected format. anyone solved?
Sorunu nasil çözdünüz acaba Ödeme ayarlari konusunda bende çok sıkıntı yaşıyorum iban konusunda da ayni uyarıyı veriyor

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Re: IBAN does not match expected format. anyone solved?
merhaba sorunu çözdünüz mu aynı şeyi yaşıyorum bende?

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Re: IBAN does not match expected format. anyone solved?
No they didn't, their shop was shut after their first sale just under a year ago
you will be better off starting a new thread

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Re: IBAN does not match expected format. anyone solved?
sorunu cozemediler mi?

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Re: IBAN does not match expected format. anyone solved?
No they didn't, their shop was shut after their first sale just under a year ago
you will be better off starting a new thread.

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Re: IBAN does not match expected format. anyone solved?
Copy and paste your IBAN from your bank statement because often the 1 looks like l and the 0 looks like O. The IBAN is the long one with letters and numbers and the BIC is a shorter number.

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Re: IBAN does not match expected format. anyone solved?
I have the same problem at the moment, and I just emailed support about it. Hopefully they will answer soon!


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Hello! We're sorry to hear you're experiencing issues with your verification process. We've forwarded your concerns to a specialist team. Thank you!
Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.