I need to talk to somebody at Etsy

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How do I contact Etsy support? I can't find an answer to my problem anywhere in the "help". 

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Re: I need to talk to somebody at Etsy

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Have you tried general trouble shooting? Clearing cookies and restarting my computer would be the first things I would try. Also try printing from a different browser. 

 

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Re: I need to talk to somebody at Etsy

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Choose the closest issue: https://help.etsy.com/hc/en-us/requests/new?segment=selling#issuelist_selling_on_etsy

(What is your problem? We may be able to help, or provide a direct link)

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Re: I need to talk to somebody at Etsy

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My site is not active, but I am being charged for having the pattern site and for marketing on pattern as well. Why is that, and who is making changes to my Etsy site when I haven’t begun using it.

 

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Re: I need to talk to somebody at Etsy

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@CopperEMBRACEMENTS: You agreed to pay for Pattern at signup whether or not you actually use it. If your Pattern site is showing listings it is probably because you checked the appropriate box on that listing form.

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Re: I need to talk to somebody at Etsy

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1. What is your issue? If anyone here knows the answer it will be 1000 times quicker?  2. for help go through the Help/contact  link on your shop dashboard. If nothing matches, pick any one that ends with a call back or email option. Realize it is the weekend and Etsy so...

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Re: I need to talk to somebody at Etsy

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I've recently purchased and printed 2 USPS Priority Mail shipping labels, no problem. But when I try to print a packing slip it says "oops. Not available, or something like that. This used to work just fine, but something has changed.

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Re: I need to talk to somebody at Etsy

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Have you tried general trouble shooting? Clearing cookies and restarting my computer would be the first things I would try. Also try printing from a different browser. 

 

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Re: I need to talk to somebody at Etsy

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Etsy help is an outsourced center. They can't usually help, just redirect you to help articles.

I would try another browser too. Or, cancel the labels and start over?

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Re: I need to talk to somebody at Etsy

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Where are you trying to print the packing slip from? I assume the order page?  Select the order(click the box if there is more than one or pick select all) Click the 3 dots and Print then the packing slip option should pop up?

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Re: I need to talk to somebody at Etsy

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@audreyterese suggested I try a different browser. I was using duckduckgo and Etsy printed the shipping labels just fine. But Etsy didn't like something about duckduckgo so it refused to print a packing slip. So I tried Edge, and that works. Thanks for the help. 

 

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Re: I need to talk to somebody at Etsy

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Make sure it didn't purchase it but say oops. I've had this issue before and although it said oops it actually did buy it 

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