EndlessDiscover
Inspiration Seeker

I have been wanting to pay you for 2 days. Why can't you receive the payment?

I have been wanting to pay you for 2 days. Why can't you receive the payment?

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Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

We need more information.  Is this a message you are receiving from a buyer? Who is trying to pay who?

 

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EndlessDiscover
Inspiration Seeker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

I want to pay my monthly debt to Etsy, but the payment is not processed.

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Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

As stated below, manual payments can only be made from the 1st of the month thru the 15th.

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Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

Are you trying to pay Etsy fees or are you trying to pay a seller for an order?  Either way, nobody here can help you as this is just a seller forum. If it concerns Etsy fees, go to the help section to contact Etsy, and if a shop, contact the seller via message.

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BootifulLabels
Conversation Maker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

If you look carefully at your Etsy Payment Account you will see that Etsy takes its fees from your revenue from sales as they occur.  When your chosen deposit day arrives any remaining funds are transferred to your bank.  Only if you have a negative balance at the end of the month will you need to pay Etsy, and you can do that between the 1st and the 15th of the new month.

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JustMeToo
Community Maker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

@EndlessDiscover   If this is from a "customer", do not give them any information such as your email address!

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Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

OP is "no longer selling" on Etsy.

@EndlessDiscover  If you want to pay off your Etsy bill and close shop, you need to wait until the first of the month to be able to pay.

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EndlessDiscover
Inspiration Seeker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

I want to pay my bill, but for a reason I don't know, Etsy cannot withdraw the money from my card.

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Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

Bills can only be paid manually from 1st thru the 15th of the month.

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michellepatterns
Conversation Maker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

It sounds like you can only pay etsy between the 1st and 15th (???), which is just so weird.  I've never heard of such a thing.  I don't think it used to be this way.  It's beyond bizarre to me that you can't pay your bill at any time.  

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BootifulLabels
Conversation Maker

Re: I have been wanting to pay you for 2 days. Why can't you receive the payment?

It has been this way since around 2106 when the full Etsy Payments system was bedded in.  Prior to this, sellers would take all their money out each week and at the end of the month they had a big bill to pay for Etsy fees and charges.  Many would forget to cost that into their pricing, and that big payment at the end of the month would take them by surprise (what you don't see you don't worry about, until it hits you in the face). Since EP began, Etsy takes its fees as you go, so for many sellers there is no need to make a payment at all, unless the timing of sales and bank transfers leaves a negative balance at month's end.  You can go into the red whenever needed throughout the month, and if you still have a negative balance at the end of the month, you can pay it then, but it is usually a much smaller amount to have to pay.  This way Etsy has less individual deposit transaction fees on their bank accounts and when you transfer funds to your bank, you know it is all yours and there is no nasty surprise at the end of the month.

If you have ever had your work on consignment in craft stores or gift galleries, that is how it works there.  The store takes its fees out of your earnings, and you get what is left.  If they charge a space rental, and you have insufficient net earnings during the month to cover it, you have that bill to pay at the end of the month.

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