Wakaleka
Conversation Maker

I got a sale but it's not showing up in orders...

The order shows in my dashboard, but it's not in my monthly statement. Payment is confirmed in my PayPal account - and from there I have the customer's address and exactly what she ordered. 

I'm a stand alone PayPal shop and I wonder if this is Etsy's not so subtle way of nudging me to sign up for Etsy Payments. I'm already well aware that I have to do that by April 30th or I get the axe.

Seems odd that Etsy wouldn't want its fees for the order though. Any thoughts?

I'm just going to process the order as usual since I have the money already.

Translate to English There was a problem fetching the translation.
0 Likes
8 Replies
NanaLetha
Inspiration Maker

Re: I got a sale but it's not showing up in orders...

Your country is not eligible for Etsy Payments so you can't sign up.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Wakaleka
Conversation Maker

Re: I got a sale but it's not showing up in orders...

I know @NanaLetha

Translate to English There was a problem fetching the translation.
0 Likes
NanaLetha
Inspiration Maker

Re: I got a sale but it's not showing up in orders...

"Etsy's not so subtle way of nudging me to sign up for Etsy Payments" - I was going by what you posted.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
Wakaleka
Conversation Maker

Re: I got a sale but it's not showing up in orders...

Yeah, however Etsy keeps sending me stupid notices to sign up when they know full well I can't. They're the ones who are confused. Regardless, I have until the end of the month until I'm cut off.

Translate to English There was a problem fetching the translation.
1 Like

Re: I got a sale but it's not showing up in orders...

I understood that those shops in locations that can not facilitate Etsy payments are being removed, which is very hard on the sellers who are located in those countries as they will lose their shop.

If they are going to close your shop, would it not be wise to stop taking orders?

If Etsy closes a shop, your funds can be held for up to 180 days before they are released to you.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
Wakaleka
Conversation Maker

Re: I got a sale but it's not showing up in orders...

@CryzalisMasksUK Etsy doesn't manage my money. PayPal does.

I'll keep selling until the doors close.

Yes, it is hard! I've been working like a fiend on my new website since I found out.

Translate to English There was a problem fetching the translation.
3 Likes

Re: I got a sale but it's not showing up in orders...

Oh at least that is something.

Best of luck with your new website!

Translate to English There was a problem fetching the translation.
1 Like
MissPussinBoots
Conversation Maker

Re: I got a sale but it's not showing up in orders...

Hey - just a heads up... you may want to link your other social media contacts (pinterest, etc.) to your new website instead of Etsy. I tried to search for you organically and everything points to your etsy shop. I cannot find your stand-alone website noted in the Etsy banner through my search engine (however it does load when I type it directly). 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.