I entered two tracking numbers, but Etsy says I didn't

Hello,

I shipped two orders yesterday and entered the tracking numbers. They are trackable on the USPS website; however, it is still showing pre-transit on Etsy. It took my dispatching percentage from 100% down to 78%. This has been an issue before in the past and has been what has kept me from Star Seller in past months. I finally got Star Seller for March, I don't want to lose it, but it seems I might with issues such as this.

Thank you!

Cindy

The Grey Scale Kitten

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CuriousityShop
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Re: I entered two tracking numbers, but Etsy says I didn't

It takes them a while to catch up. I dropped two packages with tracking at the PO Feb 28th and they didn't scan them until March 1st so I didn't get the star seller, but it's a worthless program anyway so I don't care.

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Re: I entered two tracking numbers, but Etsy says I didn't

It seems to be an issues they are working on.  I had to have them call for 2 of mine that were not updating

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Re: I entered two tracking numbers, but Etsy says I didn't

It has been going on since Monday.  It seems any label not printed via Etsy, like manually entry or third party shipping sites is doing this.  I am up to over 75 now and my star seller status is below 90% due to this Etsy error.

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