Haven't had access to my star seller 'chat' button for weeks now (I read about this happening, when the last person you speak to forgets to close the ticket?) Also when I try to use the 'contact us' page, I get through to the 'enter your phone number' part but all the prompts just say 'null' and the page freezes.
That "Null" page has not worked for more than a year.
Try this one for a call back request
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_offsite_ads-callback
That "Null" page has not worked for more than a year.
Try this one for a call back request
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_offsite_ads-callback